Before treatment begins, we tell you the fee for your care, so there are no surprises.
You pay at the time of your visit. We don't bill your insurance company or wait on claim decisions.
After your visit, we email you the documentation your insurance company needs, typically an itemized statement with procedure codes, diagnosis information, and our practice details. We prepare everything, and you only have to submit it.
Send the packet to your insurance company, usually through your plan's website, app, or by mail.
If your plan has out-of-network benefits, your insurance company pays you, not us, based on what your plan covers.
Same-day emergency care. No waiting on insurance approvals or pre-authorizations.
No network restrictions. Get seen even if we're not on your plan's provider list.
Upfront pricing. You know your fee before treatment starts.
Paperwork handled for you. We prepare the insurance packet, so submitting is the only thing left to do.
No. Payment is collected at your visit, and we don't bill insurance or wait on claim decisions. We give you the documentation to submit yourself.
Typically an itemized statement with procedure codes, diagnosis information, and our practice details. We email it to you after your visit.
Usually through your plan's website or app, or by mail. Your insurer can tell you which method they prefer.
If your plan has out-of-network benefits, your insurer reimburses you directly, not our practice.
It depends on your plan. Some plans reimburse a significant portion of out-of-network care, while others reimburse little or nothing. We can't guarantee an amount, but you can call your insurer to ask about out-of-network benefits, deductibles, and annual maximums.
Insurance may pay based on "usual and customary" rates. If our fee is higher than what your plan considers customary, you cover the difference.
Yes, just as they would with an in-network dentist.
Plans have filing deadlines, and submitting the packet is what triggers reimbursement, so it's worth doing promptly after your visit.
